24/7 Support: +1-800-Sterl

Privacy Policy

Effective Date: January 1, 2024

At Sterliq Bank, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information.

1. Information We Collect

Personal Information

  • Name, address, email address, phone number, and date of birth
  • Social Security Number or Tax Identification Number
  • Government-issued identification documents
  • Employment information and income details
  • Financial information including account balances and transaction history

Technical Information

  • IP address, browser type, and device information
  • Location data (with your permission)
  • Cookies and similar tracking technologies
  • App usage data and interaction patterns

2. How We Use Your Information

Account Management

Process applications, maintain accounts, and provide customer service

Transaction Processing

Execute transfers, payments, and other financial transactions

Security & Fraud Prevention

Detect and prevent fraudulent activities and unauthorized access

Legal Compliance

Meet regulatory requirements including KYC and AML regulations

Service Improvement

Analyze usage patterns to enhance our products and services

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Companies that help us operate our business (e.g., payment processors, cloud services)
  • Legal Authorities: When required by law or to protect rights and safety
  • Business Partners: With your consent, for products and services you request
  • Corporate Transactions: In case of merger, acquisition, or asset sale

4. Data Security

We implement industry-standard security measures including:

  • • 256-bit SSL encryption for all data transmissions
  • • Multi-factor authentication for account access
  • • Regular security audits and penetration testing
  • • PCI DSS compliance for payment card data
  • • Secure data centers with 24/7 monitoring

5. Your Rights and Choices

Access Your Data

Request a copy of your personal information

Update Information

Correct or update your account details

Delete Account

Request account closure and data deletion

Opt-Out

Manage marketing communications preferences

6. Cookies and Tracking

We use cookies and similar technologies to:

  • • Remember your preferences and settings
  • • Provide security features and detect fraud
  • • Analyze site traffic and usage patterns
  • • Deliver personalized content and offers

You can manage cookie preferences through your browser settings.

7. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this policy.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our app/website.

10. Contact Us

For questions about this Privacy Policy or our data practices, contact us:

Email: support@sterliqb.com

Phone: +2347088554136

Mail: Sterliq Bank Privacy Team
123 Financial District
New York, NY 10004

Your Privacy Matters

We are committed to transparency and giving you control over your personal information. If you have any concerns, please don't hesitate to contact us.